Name: Tru by Hilton Sharonville OH
Address: 11155 Dowlin Drive, Cincinnati, OH
Telephone: (888) 416-0458
Rating: 4.5

Tru by Hilton Sharonville OH Guest Reviews

Overall Average Score:

Excellent (4.4 out of 5)

Write a review

Very good

Excellent value and accommodations.

Liked: Highly recommend, there were games for children outside to play, pool table in lobby for adults, beautiful backdrop picture painted on wall for photos. The breakfast had great variety foods & beverages and staff kept plenty food available and area clean. Rooms had hard wood floors and that was a plus over traditional carpet for cleanliness.
Disliked: Not a fan of animals in hotel.

Exceptional

Liked: Was so calming
Disliked: The breakfast but it was okay

Exceptional

Not kid friendly

Liked: We liked the location.
Disliked: Mattress was comfortable. Corners of tables and beds were dangerous. Every time you walk around the bed, you run into a corner sticking out. The tables have sharp edges, and our grandson hurt himself walking around the room.The pool looked like Shrek's swamp. It was dirty and had poor seating. A big long cloth couch? No one wants to keep sitting on someone else's filth.The staff let us buy several bottles of water at $4 each until we found out they were free behind the counter for our children. Breakfast was not good. Chicken sausage patties and crusty fake cheese omlets. We ended up going out to breakfast. Not a place for children under the age of 14 to eat, swim, or play!Sadly disappointed!