Tru by Hilton Richmond KY Guest Reviews
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2.1 miles from Richmond centre |
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Michael Thu, 18 April 2024
It was fine for the...
Liked: Cleanliness, location, friendly staff, breakfast
Disliked: Indoor pool was freezing cold water, pool chairs uncomfortably hard, housekeeping did not make bed when cleaning the room and when I asked they said you need to request it done. Not true!! No drawers or closets in rooms.
Laura Wed, 17 April 2024
Good
Michael Sat, 13 April 2024
Good
Liked: Location is walking distance to several restaurants. The rooms are nice.
Renee Sun, 7 April 2024
Exceptional
Liked: Nice, clean hotel. The staff was very accommodating.
Cram Sat, 6 April 2024
Bad
Philip Thu, 28 March 2024
Superb
Loretta Mon, 25 March 2024
Comfortable beds at a premium...
Liked: Comfortable & clean. Full shower door.
Disliked: Too expensive for a very standard room with two queen beds. Pool was ridiculously small and shallow throughout & the water was absolutely freezing. Even the kids couldn’t stay in it for more than just a few minutes and they ordinarily swim for hours at hotel pools;
Brandi Mon, 25 March 2024
Great place to stay
Liked: Everything & everyone were very nice
Disliked: The little ledge in our stand up shower was broke so if someone were to put their leg up there while shaving or anything it would have fallen the rest of the way off. I did not touch it
Davis Mon, 25 March 2024
Exceptional
Verified Hotel Guest Tue, 19 March 2024
Liked: Location! And staff was super nice
Disliked: The room was very small!! The hardwood floors were not fun at 5:30am the room above us woke us up because they were walking so hard on the floors, carpet would have been better with situations like this. The pool was freezing cold! Need Heated pool!