Tru By Hilton Prattville

Exceptional

Superb

Superb

Exceptional

Was not pleasant

Liked: The stay was not pleasant. I never have experienced this type of stay with any Hilton.I didn’t have hot water the second night. I didn’t sleep well with all the noise and I reported it seems like nothing was done. The manager asked me about my stay and he replied that the faculty was crowded is the reason for the noise. However, I paid a great amount for two days that answer was unacceptable and I couldn’t believe that was the answer given about the unacceptable noise level throughout the night and morning.
Disliked: The lack of urgency of the noise level throughout the nights.

Very comfortable

Liked: Location
Disliked: None

Exceptional

Great stay

Liked: It was great
Disliked: No complaints

Superb