Tru By Hilton Phoenix Glendale Westgate Guest Reviews
Write a review
4.7 miles from Glendale centre |
Write a review
Estrada Wed, 20 March 2024
Bad
Patricia Tue, 12 March 2024
nice location and staff! very...
Liked: the convenience and location of tru. the daily breakfast!
Disliked: was surprised by the escalating price for the room when i received the bill. the thurs. price is waht i booked for however it was more expensive on friday and saturday evenings. was not aware of this.
Andrew Sun, 10 March 2024
Superb
Randy Sat, 9 March 2024
We enjoyed our stay and...
Liked: Conveniently located to everything. The facility was very clean and all the employees were very friendly.
Disliked: Not a very good variety for breakfast.
Jefferson Wed, 6 March 2024
Exceptional
Christine Tue, 5 March 2024
Superb
Sandra Mon, 26 February 2024
Really a great property!!
Liked: Loved the eco-consciousness of the property, recycling, multi-use toiletries instead of small single use plastic bottles, The room was so well designed, a little small, but every inch served a purpose and was spotless!
Disliked: Only 2 small things - the floor of the shower was pretty slickery, glad there were safety bars and there was only 1 chair so one of us had to sit on the bed to watch TV...,,certainly not a deal breaker but would really improve the room!
Sara Mon, 26 February 2024
Exceptional
Perry Mon, 19 February 2024
Exceptional
Erica Fri, 16 February 2024
Not the best place to...
Liked: Good location, nice gym
Disliked: The night staff needs more training on customer service. Not friendly and they were on their own personal call on their cell phone for our interaction, they finally had to get off of it because they had to use their own cell phone to make a call because they didn’t know how to call out on the hotel phone. Was told there was no room available that our room had been overbooked and then had to wait 20 minutes while staff called and got us into an ADA room. Room was weird, mattress was thin, sheets didn’t fit well, no cups in the room