Name: Tru By Hilton Orlando Convention Center Area
Address: 6461 Westwood Boulevard, Orlando, FL
Telephone: (888) 608-6346
Rating: 4.5

Tru By Hilton Orlando Convention Center Area Guest Reviews

Overall Average Score:

Excellent (4.4 out of 5)

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Nice & clean rooms near...

Liked: Check in was relatively quick and easy. Grounds looked clean and well-maintained. Room was small, but clean and had what we needed. Bed was comfortable. The AC unit was loud but we drowned it out a bit with white noise.
Disliked: Having to pay for parking. I wouldn't have booked had I done better research on that.

Everything was fine except for...

Liked: Everything is well the rooms and breakfast
Disliked: -

I would go back for...

Liked: Friendly staff, great bar, kids were entertained.
Disliked: Breakfast was good, could be better.

Exceptional

Rent somewhere else please

Liked: Location and pool was ok
Disliked: The Air conditioning was horrible both me and my spouse got sick due to the wet air in the rooms as soon as you come in you can smell the mold in a very small room!!! I had rather stayed in the car since they made me pay for parking as well....not a great stay for the price point!!!! And obviously if you can look at the reviews the hotel will respond saying basically the same thing over and over again and not fix any of the concerns,WET AIR CONDITIONING AND MOLDY SMELL, SERIOUSLY??

Pleasant

Liked: The pool
Disliked: We had an issue with our AC unit in our room that the team couldn’t seem to fix.

Pleasant

Liked: The size of the rooms
Disliked: Paying for parking and the hotel has not been cleaned properly.If you are sensitive to smells this is not the place to go… the entire bottom floor smells like a wet dog

Very good

Liked: The price was on point for expectancy, and the staff were professional.
Disliked: The rooms were clean, but the hallways,elevators, and rooms smelled stale and dirty.

Disappointing

Liked: It was nice location.
Disliked: The water never got hot. Took cold showers everyday. We had 5 rooms booked and all had the same complaint. It took almost 15-30 min to warm up. This is lot of wasting of water if they are trying to energy efficient. The faucet was trickling. Its was very difficult to get water. Will not be staying there again.