Overall great experience; however, we...

Liked: The property was very clean and in a wonderful location. The staff was excellent and took great care of our group.
Disliked: Unfortunately, the breakfast was not the best. The meat was unidentifiable to be real meat or not.

Ideal for business travellers looking...

Liked: We really liked the location for where we needed to visit, which makes it a practical choice for business travellers visiting nearby offices. This hotel is located near the highways and less than a 2-minute drive from the nearest Starbucks.
Disliked: Not specific to the hotel, but you have to drive to the nearest restaurants or grocery store. Given that it's near the highways, there are no food options within walking location; so prepare to dine in at the restaurant or drive.

Very good

Good stay and very comfortable

Liked: The bed and linens were amazing.
Disliked: When I booked I checked the website for this location and it mentioned a pool. I was disappointed to find out that there wasn’t when we checked in. We would have went to a different hotel.

Exceptional

Not what I’d expect from...

Liked: Very close to the location I was visiting.
Disliked: Only had one towel in the room, tissue box was empty, sheets had stains, no tv remote. When I called down to ask for a remote and towels, they made me come down to the desk to get them. I was traveling by myself with two children so I had to get the kids dressed again to go downstairs. Room wasn’t the cleanest.

Exceptional

Liked: My second time staying here staff very nice property always clean and quiet

Very poor

Tru is a true home...

Liked: Location to dance competition. Location to shopping and food. Off the major highway. Both day shift and night shift desk managers were welcoming and helpful. Preston on nights who checked us in was very personable and energetic and friendly. Breakfast was nice. Amenities were night. Great visit.
Disliked: Perhaps the timing of breakfast. 6-9am could have been a little longer.