Name: Tru By Hilton Naperville Chicago
Address: 1809 West Diehl Rd, Naperville, IL
Telephone: (888) 420-1657
Rating: 4.25

Tru By Hilton Naperville Chicago Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

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Exceptional

Very good

We were impressed with the...

Liked: It was a modern, clean facility with comfortable beds.
Disliked: The breakfast was just ok.

Will stay again when in...

Liked: Check in staff very helpful. Clean, quiet room that was nicely furnished. Great shower!
Disliked: A little hard to locate depending on which direction you are arriving from. Convenient location to other amenities like gas/food.

Very good

Good

Liked: Breakfast was ok.
Disliked: No closet. We were not provided bottled water during check-in. The hallway smelled.

Exceptional

Very good

Clean, friendly and accommodating!!!

Liked: The facility was clean, inviting and comfortable with a couple extra amenities that seem to be exclusive to this brand. Ot had the norm, pool, free breakfast but also had a pool table in the main commons area along with 24 hour snack bar.
Disliked: Thus facility was of newer construction with a fresh, clean atmosphere and staff who were very friendly and accommodating.

Good experience, recommend this hotel

Liked: Location was easy to find. Easy booking in process. Lovely reception staff. The room was very clean and the bed was super comfortable. Good ac. Nice coffee available in reception. Breakfast was fine, not a great choice but adequate. Loads of parking places.
Disliked: Towels needed to be bigger, just my opinion. I like huge bath towels. In room 216 the shower gel container was empty, just an oversight by housekeeping for sure.