Tru by Hilton Minneapolis Mall of America

Exceptional

Liked: We loved everything! It was a great time. We used the shuttle our entire trip. Drivers were great. The breakfast was delicious. Lots of choices. Loved the sitting are .Felt homey!! A very family oriented Hotel. We also liked your information boards.Very helpful. Loved everything. We will be back.
Disliked: The only thing I didn't like, the PILLOWS The look good till you lay your head on them. They go flat. Horrible PILLOWS The only change needed is better PILLOWS

Exceptional experience loved it

Liked: Everything was exceptional
Disliked: Liked everything

Superb

Liked: Nice big rooms, clean, friendly staff
Disliked: Plane noise

Exceptional

Good

Liked: Updated room.
Disliked: Check in took too long only 1 person working on a Fridsy night.

Very clean and close to...

Liked: The staff were all very friendly and helpful. The shuttle to/from mall was very convenient.
Disliked: The pool closing at 10 was kinda a letdown. Would be nice to have adult hours 10-12.

Exceeded our expectations!!

Liked: EVERYTHING!! I have literally stayed at over 100 hotel around the USA and I have NEVER been able to state this, Everything from the front Desk (Katie) to the shuttle driver (Who was amazing) to the cleanest most comfortable room we have ever stayed in.There is usually something wrong from the odd odor to a room to the stomping of people above us. I Can not find 1 thing to complain about on our stay. Beds were super comfortable, rooms were spotless, looks and feels like this hotel just had a makeover, it is that nice.It may have been just a tad spendy but let me tell you, I WILL be staying at this hotel again and I hope it goes as well as last night.I want to thank everyone who made our stay so enjoyable.
Disliked: Not a thing, I wouldn't change a thing about our stay!!

Clean

Liked: First time staying in a hotel, i was worried about the cleanliness but it was really clean.

Superb