Tru by Hilton Minneapolis Mall of America Guest Reviews
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Write a review
Aaron Mon, 30 June 2025
I would definitely recommend this...
Liked: Very clean, the rooms are a good size and the beds are very comfortable. A decent size bathroom
Disliked: Can’t really fault anything
Hope Sat, 28 June 2025
Clean, welcoming, with friendly staff....
Liked: It was clean. I had to stay over in Minneapolis due to a flight cancellation. The staff here were superb. I didn't have my luggage so they gave me toiletries. The following day I was working in the main area, the manager stopped by (and other staff) to see if I needed anything and to let me know where drinks were etc. The manager even gave me a couple of bottles of water. They made a not so great situation wonderful.
Disliked: Nothing - this hotel was clean. The breakfast was amazing and the staff went above and beyond. I highly recommend staying here. A 10 minute walk to the Mall of America.
Hopeann Thu, 26 June 2025
Very nice
Liked: Location to the mall was great..lobby was nice and offered a few games
Disliked: Room was a little smaller then expected. Should offer ice buckets, microwave, and coffee pots in rooms for convenience. Blinds were broke so I had a light shining in the whole night
Zahid Thu, 26 June 2025
Superb
Tabitha Mon, 16 June 2025
Very nice hotel, great location
Liked: Nice property and great location. Breakfast was really good and love the lobby area with the indoor games. Also have a fire pit at night.
Disliked: Charging $10 per night for parking for paying guests was not necessary.
Anonymous Mon, 16 June 2025
Superb
Liked: Excellent breakfast - staff made pancakes. Good choice of eggs, variety of sausage - and - hashbrowns. Nice rec area for kids.Good laundry facility.Staff very helpful.
Anonymous Wed, 11 June 2025
We’re happy with the property....
Liked: Breakfast okay. Location Great! Traffic lights not good for walking. But that’s not your company’s fault.
Disliked: The corner of the beds are too sharp. Got bruises on our legs.
Brenda Mon, 9 June 2025
Exceptional
Liked: It was modern, clean, 24 hr coffee, options of things to do in hotel ie. pool, cornhole.
Disliked: At one point front desk person was on their phone and it took another staff member to let him know we were waiting.
Keya Sun, 8 June 2025
There's no place like Home...
Liked: Location, staff, facilities, room
Disliked: I found hair in my bathroom, I could hear another guest snoring from the other room, I could hear everything basically.
Jan Tue, 3 June 2025
Superb
Liked: overall the hotel, staff and facilities were exceptional
Disliked: the family in the next room was exceptionally loud till late in the evening. we got the room just for the evening because we had a very early flight the next day and they kept us up all night