Name: Tru By Hilton Midland
Address: 1101 Windhaven Drive, Midland, TX
Telephone: (888) 428-0221
Rating: 4.5

Tru By Hilton Midland Guest Reviews

Overall Average Score:

Excellent (4.45 out of 5)

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Exceptional

Bad

Liked: Was not able to check in. Computers were down. Had to go find another hotel
Disliked: Was not able to check in. Computers were down. Had to go find another hotel

Superb

good happy vides

Liked: location was perfect for my destination
Disliked: I had to leave for the time stayed, i was so comfortable and relaxed

Will be rebooking soon.

Liked: Everything was absolutely amazing ! Hospitality amazing Staff was amazing .

Property was an excellent place...

Liked: Clean, nice, comfortable place to stay , everything you need was provided
Disliked: NA

Good

Nah!

Liked: Smells nice.
Disliked: There was toilet water issue so we basically didn’t have a toilet we had to wait 6 hours for the water to fill. I told front desk and She said that all the rooms are like that and that’s how the water works. I wasn’t the only guest that complained. Thankfully I was only there for one night. Shower was filthy like they haven’t cleaned the shower floor. Restroom door was dirty finger make up stains.

Exceptional

We enjoy staying at Tru,...

Liked: The room was very nice and clean. I did enjoy the patio and lobby.
Disliked: The pool was down the first two days of our trip, and we were not notified about it. The first morning we were not provided breakfast, the staff member that puts it out just didn’t show up to work.