Tru by Hilton Mason King's Island

Passable

This hotel room wouldn’t be...

Liked: The lobby
Disliked: The staff had a very hard time understanding people that spoke English. The beds (queen) are not true to size. The bed frame stuck out and myWhole famiy busted thier knees on theframes. The laundry was washed in some kind of chemical that caused an allergic reaction to myself.

A quick but very comfortable...

Liked: We enjoyed the friendly and welcoming customer service attendant and atmosphere. The hotel was very well kept and clean. The breakfast was very good with variety a of choices. The room was clean and beds comfortable. I would absolutely return and recommend to friends and family.

overall good but there were...

Liked: Breakfast was good.staff was excellent- very friendly!
Disliked: waffle maker did not work.window in our room was broken.stains on the bedspread

Superb

Very good

Liked: Wonderful staff and very clean
Disliked: Breakfast options were limited

I am now staying at...

Liked: It was located close to everything I needed to be by while I was in Ohio
Disliked: Everything was really, really nice

Good

Liked: Location
Disliked: The room was way too small.

Exceptional

Liked: The location was perfect as it was only a mile from my son's apartment.
Disliked: The bed was hard, and the pillows were not comfortable.