Tru By Hilton Lubbock Southwest

Wife’s doctor appointment.

While these things didn’t ruin...

Liked: Clean, great front desk Sylvia.
Disliked: Had to move rooms immediately due to cracked toilet seat. In the Second room, the shower glass door was coming off the hinges and the blackout shade was broken. Maint guy, Cal spent over an hour trying to fix the shower door and shade. The shade was repaired but the shower door is ready to come off.

Exceptional

Definitely will use this hotel...

Liked: Very clean, affordable and comfy bed/pillows.
Disliked: We weren’t able to use the pool since we left to visit family after check in, I wish they opened it sooner so we could’ve jumped in before check out so that was a disappointment.

Exceptional

Liked: The general layout was nice.

Superb

Very good

Liked: Staff was friendly and everything was clean
Disliked: Deadbolt on my room door would not lock

Uncomfortable.

Disliked: Room was Hot! Have to pay for parking now!

I only stayed one night...

Liked: Well keep , good breakfast loved the snack bar
Disliked: I was unaware of the parking fee but it very accesible the only thing is I was surprised by the extra charge once explained all good