Tru By Hilton Lubbock Southwest Guest Reviews
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Rudy Fri, 8 January 2021
clean friendly and centrally located...
Liked: this hotel is alway clean and friendly front desk. The hotel is located by restaurants and entertainment. We have stayed at this location multiple times and will return again.
Xandria Sun, 27 December 2020
Passable
Liked: This place is cute
Disliked: The place seems like it?s not properly cleaned. We had to change room three times because of it. There are cookie crumbs on the floor in the 1st room. Trash wasn?t emptied, seemed like someone just used the toilet before us coming in, and leaking toilet in the 2nd room. So we finally changed to a whole new floor.
Kiska Fri, 25 December 2020
Very good
Melinda Sun, 20 December 2020
Passable
Chris Fri, 4 December 2020
Bad
Liked: Nothing
Disliked: It?s trash worst stay of my life
Fernando Wed, 2 December 2020
Very good
Disliked: Breakfast
Karen Tue, 1 December 2020
Poor cleaning standards
Liked: The staff was extremely friendly.
Disliked: Cleaning was standards were disappointing, especially considering they claim to be vigilant during the pandemic. I wiped down everything in my room with Clorox wipes and found two areas that clearly hadn't been cleaned in some time. The floors also weren't particularly clean.
Sydnie Sat, 28 November 2020
Very good
Disliked: The to go breakfast was sad
Anonymous Sat, 21 November 2020
Exceptional
Liked: Loved everything looked brand new
Sierra Sun, 15 November 2020
Short mediocre stay
Liked: Modern look
Disliked: Lacking