Tru By Hilton Lubbock Southwest Guest Reviews
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Anonymous Thu, 24 July 2025
Superb
Anonymous Sun, 20 July 2025
Very good
Liked: Staff was friendly and everything was clean
Disliked: Deadbolt on my room door would not lock
Melissa Wed, 16 July 2025
Uncomfortable.
Disliked: Room was Hot! Have to pay for parking now!
Brenda Tue, 15 July 2025
I only stayed one night...
Liked: Well keep , good breakfast loved the snack bar
Disliked: I was unaware of the parking fee but it very accesible the only thing is I was surprised by the extra charge once explained all good
Vanessa Mon, 14 July 2025
Good
Liked: I really enjoyed the built in necessities like lotion, shampoo and conditioner. Everything was nice and modern.
Disliked: No complaints
Madelena Fri, 11 July 2025
It was great, so be...
Liked: Breakfast was great, the lobby was comfortable and spacious.
Disliked: Parking fee per night, third party stated free parking.
Justin Mon, 7 July 2025
Exceptional
Miss Mon, 7 July 2025
Pleasant
Stephen Mon, 30 June 2025
Not sure if the fault...
Disliked: Booked this hotel after a long day. Drove to there only to be turned away because there was no room. Very disappointed and incredibly inconvenienced. I had to search again and travel to another hotel.
Anonymous Sun, 29 June 2025
disappointing.
Liked: clean, safe location
Disliked: poor AC-hot! Tiny room, thin walls-could hear people stomping above us, previous occupant set alarm that went off at 6am, limited outdoor space to relax, room felt more like a dorm than a hotel room