Tru by Hilton Louisville East

An excellent choice in a...

Liked: For me, the value of Tru was in the details beyond the baseline you would expect from a mid-range hotel, such as cleanliness, quietness, a comfortable bed, staff friendliness, etc.Thoughtful details raised the hotel's profile for me. For example, its decent gym offered a filtered-water station. The milk in the yogurt at breakfast was from pasture-raised cows. The bathroom had refillable mounted squeeze bottles of hand soap, shampoo, conditioner, and body wash -- to reduce the plastic waste of all those tiny individual bottles that hotels normally offer.Add to that things like sound-muffling pods in the lobby for those who want to read, study, or work on a laptop, plus foosball and pool tables and fun and clever signage, and you have a hotel that is as thoughtful and playful as it is clean and comfy.
Disliked: Only one thing bothered me, and that was the logos on the home screen of the room TV that seemed to imply you could get Netflix or Peloton programming in your room. But it seemed that this was only if you already had a personal account and your password.The hotel was not offering the programming for free -- unless I misunderstood the setup. It was providing just the easier, clickable entry to your personal accounts. That set up an expectation that was disappointing, as I have neither Netflix nor Peloton accounts but would have liked to try both during my stay.