Tru By Hilton Little Rock West Guest Reviews
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13.2 miles from Little Rock centre |
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Kiesha Mon, 18 March 2024
Very good
Toal Tue, 12 March 2024
Good
Liked: Clean and staff was wonderful
Disliked: Curtains did not open switch waiting on parts Was awaken at 6 am on both mornings with dog barking next door at 6am. Final day dog was still barking when we checked out. They tried contacting renter but could not get ahold of. We checked out at 930 because we couldn’t sleep any longer.
Elizabeth Fri, 5 January 2024
Exceptional
Sherry Mon, 1 January 2024
Excellent service and super cute,...
Liked: Ladies at the front desk were so sweet and the place is super cute. Pool table, and all kinds of stuff to do there.
Disliked: It was great
Alex Mon, 1 January 2024
Very good
Villagomez Thu, 28 December 2023
Very good
Liked: It’s very close to where my family leaves
Disliked: I stayed 3 nights and housekeeping wasn’t provided for me at all my entire stay
Charlotte Wed, 13 December 2023
But the after all it’s...
Liked: It was nice
Disliked: The room was to small
Bill Fri, 8 December 2023
I will not return
Liked: The breakfast food was excellent. Safe lication. Clean room
Disliked: Room 317 showed a graduating gap between door and jamb from handle to floor; 1” maxNo reading lightLoud decorNo blanket
Martha Mon, 27 November 2023
Exceptional
Liked: Super friendly staff
Wyletta Mon, 27 November 2023
Not the place for relaxing.
Liked: The location and the rooms were small but very nice.
Disliked: I didn't not enjoy my stay because the noise was out of control. Sounds of running and jumping and banging from 7pm Saturday until I checked out Sunday. Sunday morning I had to turn my TV up to mask out the constant dog barking. I didn't enjoy breakfast due to unsupervised kids coughing over the serving area and banging balls together at the pool table. The quiet hours sign is a waste of money. When I went to the front desk about the noise at a little before 9 she shared that someone else had the same complaint? She stated she came on the 3rd floor but couldn't tell where it was coming from? Well I was on the 3rd floor and it appeared to be above me and was absolutely unbearable..I have never been so ready to leave a hotel in my life. I travel a lot for work and personal and I have NEVER experienced a stay such as this, not even when I stayed at the same location as those from a baseball tournament. I chose this hotel because we were in town to shop and it's close to the movies but for our next trip I would rather travel clean across town than take a chance with Noise Valley...my boys and I travel once a month for our mini vacations this has been the worst experience by far...I am sad, hurt and highly disappointed.