Tru by Hilton Lancaster East PA

Need more staff at check-in

Liked: Cool decor
Disliked: Breakfast only served until 9am

Great spot in Lancaster PA

Liked: Very helpful staff on reception. Rooms spotless.Comfortable beds.Would definitely stay here again.
Disliked: Nothing

Nice Stay!

Liked: Staff was very friendly!! Great breakfast great location!

Very good

Superb

Superb

Disliked: No coffee in roomShower was a disabled shower.water splashed everywhere. Suggest a longer shoer curtain.

Great place, but not sure...

Liked: I liked how friendly the staff was and how clean and comfortable the room was. We also enjoyed the breakfast choices.
Disliked: We planned on going to the pool. However, there was some kind of "film" settled on patches of the indoor pool. We didn't know why that would happen, and it grossed us out; and we made the choice not to go in there. We were quite disappointed by that.

Passable

Liked: The bed was comfortable. The room was clean. Breakfast was what I expected.
Disliked: It took longer than expected to check in. There was a line, and the desk person had to keep walking into the back for each customer. No coffee in the room. The floor in the room was damp and wet in spots.

Exceptional

Liked: Everyone was so friendly!! Anyone working there always said hi and have a nice day. They let us check in early with no extra charge and the check out is late which is wonderful!! We would definitely stay here again or at any other tru by Hilton because we do always travel with our dogs.
Disliked: There was nothing