Tru by Hilton Lancaster East PA Guest Reviews
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Write a review
Anonymous Wed, 2 July 2025
Exceptional
Anonymous Mon, 30 June 2025
Superb
Ginette Sun, 29 June 2025
Exceptional
Liked: We were very impressed with Deana as she checked in multiple guests (some very unpleasant and tired guests were giving her a bit of a hard time) she kept her pleasant and friendly demeanor and never showed any annoyance.The sheets, bed and pillows were excellent. Breakfast was also very good. Thank you!
Disliked: Loved everything!
Gardner Sat, 28 June 2025
Exceptional
Betsy Sat, 28 June 2025
Don’t think we will be...
Liked: Nothing
Disliked: Bathroom floor was VERY slippery. And we got this room for 2 handicap people.We asked 2 people for 2 chairs so we could play cards. Chairs never showed up. Asked again at front desk, before we went to dinner. Nope still never hit them.
Gardner Fri, 27 June 2025
Exceptional
Joanne Fri, 27 June 2025
Exceptional
Beighley Fri, 27 June 2025
Bad
Disliked: Smelled baddd. Smelled like pee in the hallway and just overall bad in my room. Boxy and stiff. Not comfortable or cozy.
Lorraine Tue, 24 June 2025
Need more staff at check-in
Liked: Cool decor
Disliked: Breakfast only served until 9am
Neville Tue, 24 June 2025
Great spot in Lancaster PA
Liked: Very helpful staff on reception. Rooms spotless.Comfortable beds.Would definitely stay here again.
Disliked: Nothing