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AustraliaTru By Hilton Jacksonville St Johns Town Center Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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| 9.0 miles from Jacksonville centre |
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Shelia Fri, 19 April 2024
Exceptional
Shelly Thu, 18 April 2024
Clean, new property with lots...
Liked: I’m actually from Jax Beach, but booked a staycation here for my husband and I after an Icemen game. The staff was super friendly and helpful and everywhere I went onsite was clean, including my spacious room. There are tons of snacks available in the lobby as well as a nice continental breakfast.
Disliked: One thing I’d change - I had a handicapped accessible room, which was surprisingly accommodating, except the squeeze bottles for toiletries. I have a deficit in my left hand that makes it very weak and experienced difficulties using it. Someone who has had a stroke or other disability might have significant trouble. But really, an exceptional property altogether!
Victoria Wed, 17 April 2024
Exceptional
Shawnese Tue, 16 April 2024
Excellent
Liked: Customer service
Jennifer Tue, 16 April 2024
Very good
Sarah Wed, 27 March 2024
Exceptional
Joy Mon, 25 March 2024
Manny was awesome. Helped find...
Liked: There was a large assortment of choices available. Everything was great.
Disliked: Everything was great.
Rachel Sun, 3 March 2024
Superb
Liked: Everything else was perfect
Disliked: Breakfast was awful
Kimberly Sun, 3 March 2024
Pleasant
Liked: Lobby
Disliked: Small roomThe hotel staff went in my room at 9:45 a.m. and started cleaning and I was in the lobby having coffee and had not checked out yet.
Saundra Fri, 1 March 2024
With the exception of my...
Liked: Location was perfect and breakfast wasn’t too bad.
Disliked: You could tell the top to the hot water carafe was interchanged with the one from the coffee carafe, as it made my hot tea taste like coffee.
