Tru By Hilton Jacksonville St Johns Town Center Guest Reviews
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Nerea Sat, 14 June 2025
Exceptional
Jonny Fri, 13 June 2025
Charged twice, treated poorly —...
Liked: The best moment was when I left that terrible place.
Disliked: I was charged twice for a single stay and never received a refund. The manager of this place, Timothy McCarthy, never got in touch with me, showing complete unprofessionalism. I asked for an invoice and they refused to provide one. They are scammers — stay away from this place.
Joanne Wed, 11 June 2025
Superb
Judy Fri, 30 May 2025
Exceptional
Jesus Wed, 28 May 2025
Exceptional
William Thu, 22 May 2025
Exceptional
Bevin Sun, 18 May 2025
Very good
Liked: Clean properties, friendly courteous staff.
Disliked: Requested early check in and notified of pet during booking. Mentioned again a week before stay. Mentioned again at digital check-in. Never acknowledged by property. Called property day of stay, they had no record of requests, were able to accommodate pet but not early check-in.
Rodney Sat, 17 May 2025
Superb
Andi Fri, 16 May 2025
Exceptional
Amber Thu, 15 May 2025
Exceptional