Tru by Hilton Jackson MI

Exceptional

Nice place in Jackson suburbs,...

Exceptional

Very good

Liked: rooms were very spacious.
Disliked: the woman who checked us in very short with us. but the rest of the staff was very nice.

The stay at the Hilton...

Liked: Places that we needed to go to were within 15 minutes of the hotel. Breakfast was fine. Staff were very friendly and helpful.
Disliked: Can’t think of anything.

Very good

Liked: Staff was great
Disliked: Breakfast they ran out of mix for the waffles

Appropriate, comfortable stay for my...

Liked: Bed was very comfortable. Had a small refrigerator.
Disliked: Seemed like an odd check in as I had to wait while staff decided upon which room to assign me. Staff was very nice during this process.

Superb

Ask about the $400 deposit.

Liked: Nothing. They waited until we got there to say there was a $400 deposit on top of the cost of the stay
Disliked: The holding deposit.