Tru by Hilton Indianapolis Lawrence IN

Superb

Exceptional

It was nice however i...

Disliked: I requested towels I was told I had to come to the front desk to pick them up and 20 minutes. When I came down the lady at the front desk had an attitude and ask me why didn't I call first I stated I did call and was told to come to the front desk to pick them up.

It was a nice stay

Liked: It was clean
Disliked: My room was a little smaller than I expected

Overall, the stay was fine....

Liked: Front desk was nice. Rooms were clean.
Disliked: Our TV did not work, kept going in and out. Water pressure would come and go with the shower, toilet paper holder was falling off the wall and toilet would not flush every time and needed to be assisted by pulling up on the latch to help fill the basin. These are little things, but they add up when u pay more than $200 a night. Also, the fire alarm was flashing a bright green light all night long.

I would not pick a...

Liked: Comfortable bed.
Disliked: No closet, feather pillows, nowhere to put luggage except the floor, lousy water pressure and hot water.

I’d stay here again.

Liked: Friendly staff. Room was comfortable. I typically don’t sleep well in hotels but I slept well and didn’t want to get up!
Disliked: The location is a little peculiar. My GPS took me through a few different parking lots before I got to the property.

Exceptional

Liked: N/A
Disliked: N/A

Bad