Tru By Hilton Indianapolis Downtown In Guest Reviews
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0.7 miles from Indianapolis centre |
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Terika Sun, 21 April 2024
Pleasant
Liked: Right downtown
Disliked: The rooms were super small and the price
Rebekah Wed, 10 April 2024
Superb
Colleen Tue, 9 April 2024
Okay hotel close to Lucas...
Liked: The hotel is in a good location, it's a short walk to downtown and to some of the other neighborhoods. It's right next to Lucas Oil Stadium so if you want to be close to that, then this would be a good location.
Disliked: The toilet set in our room was dirty, there was what looked like dried blood on the toilet seat and what looked like a couple of pubic hairs. We cleaned it up ourselves and I understand that the maid staff has a lot of rooms to clean and I'm sure it was a busy weekend with the Eclipse, but then the TV didn't work. When we called the front desk, it seemed like this is a common problem and they switched us to a different room. When we got to the new room, the toilet seat in that room was also dirty. The fire alarm went off in the middle of the night and was going off for almost 30 minutes. We evacuated outside and eventually were told there was no fire and we could go back to our rooms, but the alarm was still blaring. I know this is not the fault of the staff, but for the first 20 minutes or so, until we were told to go back inside, there were no employees in sight, no one was letting us know what was going on or communicating at all.
Van Mon, 8 April 2024
Passable
Inskeep Sat, 6 April 2024
Exceptional
Bruno Thu, 4 April 2024
Exceptional
Helen Wed, 3 April 2024
Exceptional
Diana Fri, 29 March 2024
Exceptional
Tomislav Fri, 29 March 2024
Superb
Jennifer Wed, 27 March 2024
The manager and her staff...
Liked: The room above us there were kids running back and forth after 11 pm and in the morning the staff was very reactive eventually had to call the police
Disliked: Free or discounted parking