Tru By Hilton Harrisonburg VA Guest Reviews
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Douglas Thu, 12 June 2025
Decent hotel, needs better cleaning...
Liked: Check-in was smooth, room amenities we complete. B'fast bar was adequately stocked.
Disliked: The additional, non-refundable dog fee for was exorbitant ($75), especially given that the room had all hard-surface flooring. It it was not disclosed until the day before we arrived.
Victoria Sun, 8 June 2025
Clean , great location staff...
Liked: Staff was wonderful. Very clean, great location.
Disliked: The only thing the bed was comfortable. Little too hard for my liking.
Matthew Sat, 7 June 2025
Exceptional
Liked: Very clean and friendly service.
Disliked: Need better support pillows.
Monica Sat, 31 May 2025
Wonderful experience, probably best hotel...
Liked: Close to event, clean, comfortable, good breakfast and quiet.
Heather Wed, 28 May 2025
Very good
Sarah Tue, 27 May 2025
Exceptional
Seapowet Sun, 25 May 2025
Very good
Ed Sat, 24 May 2025
Good
Anonymous Sat, 24 May 2025
N
Liked: Room was clean but very small for two people.
Disliked: No closet. Cheap decor. Broken blow dryer. High noise.
Jennifer Fri, 23 May 2025
Bad
Liked: I don’t know, we never stayed.
Disliked: I don’t know, we never stayed. I chose pay at property, the hotel was filling so they decided to run my card that was on file which was no longer and active card. It declined and they emailed me that they would cancel my booking if a new card wasn’t applied. I applied a new card and called to confirm they received payment. They had already canceled. I didn’t the get the email in time apparently (BECAUSE I WAS DRIVING TO THE HOTEL HOURS AWAY) I tried to rebook a new room and all rooms were sold that would accommodate our party size. The guy was not sympathetic and offered us a King bed for 2 adults and 2 kids…. For $50 more than I originally booked. I had to scramble while traveling to find a new accommodation at another hotel. Nightmare.