Tru By Hilton Grand Rapids Airport Guest Reviews
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5.4 miles from Kentwood centre |
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V Sat, 23 March 2024
Good
Liked: Breakfast was standard free hotel breakfast Decor was modern and upbeat
Disliked: Traffic & airport noise
Nellie Wed, 13 March 2024
Good
Ryan Tue, 12 March 2024
Very good
James Tue, 5 March 2024
Very good
Liked: The bed was very comfortable, liked the walk-in shower, and the TV was huge. The staff was nice. The breakfast was very good, too.
Disliked: There aren't enough parking spaces. I had to park at the closed down fast food place next door.
Shawn Tue, 6 February 2024
Great stay great value
Liked: It was clean and staff was friendly
Disliked: No complaints
Alondra Thu, 9 November 2023
Comfy cute cozy
Liked: The pool
Disliked: Our tv volume didn’t work
Elizabeth Sat, 21 October 2023
Maybe not this one
Liked: The room is clean and comfortable. The lobby and amenities are welcoming and convenient.
Disliked: The STAFF. Front desk was dismissive and rude, cutting me off every time I started to speak. Don't try to change your room type after booking it, it'll be a nightmare of messages and phone calls, only to have them not make the change until you get here. Then they charge you for it. We love Tru properties. But not this one. The staff at the one in Comstock Park (where I stayed 2 weeks ago for a separate trip) was much more friendly.
Adam Sat, 30 September 2023
If I’m staying in a...
Liked: Location was convenient, well managed inside and out, aesthetically pleasing, and quiet.
Disliked: Nothing, the stay was great and I liked everything.
Wendy Sat, 30 September 2023
Superb
Almarose Wed, 20 September 2023
Exceptional