Tru By Hilton Gaylord MI Guest Reviews
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Shannon Thu, 31 July 2025
Very good
Ana Thu, 31 July 2025
Exceptional
Anonymous Tue, 29 July 2025
Superb
Karyn Sat, 26 July 2025
Great overnight Gaylord option
Liked: This property is right off the highway, easy to find, had a decent morning breakfast, comfortable beds and great blackout curtains.
Kelly Mon, 21 July 2025
Great location with pleasant staff
Liked: Convenience, comfortable beds, very clean and pleasant staff.
Disliked: NA
Mariia Mon, 14 July 2025
Superb
Morse Sat, 12 July 2025
It was clean , It...
Liked: Breakfast was nice. Room was mostly quiet.Front desk people were nice. The pool was fine. Wish there would have had hot tub.
Disliked: Pillows not comfortable ( like a marshmallow), ice machine was out on our 4 th floor. Fan didnt work in bathroom. Kleenex were out. We had to get our own clean towels for showers for next day. For the price , not sure if we will look one up and stay again. But its okay.
Roger Sat, 5 July 2025
Disappointed in a Hilton provided...
Liked: Fair but very small on items offered
Disliked: Breakfast bar, room amenities. Very spartan, no where to place your clothes other than on hooks or a few hangars. Very small room
Stark Fri, 4 July 2025
Very good
Liked: The room was clean and comfortable.
Disliked: Not much insulation between rooms. I could hear the people above me moving around. I could also hear the people in the room next to me talking.
Mayur Wed, 2 July 2025
bad experience
Liked: common sitting area near reception
Disliked: I rarely write reviews, but I feel obligated to warn others about our experience. This hotel was far below acceptable standards of cleanliness and hygiene.From the moment I entered the room, there was a strong, unpleasant smell of mold and mildew. It only got worse in the washroom, where the shower and sink were visibly dirty, with green mold and grime buildup.To make matters worse, when I opened the fridge, I discovered food items left behind from the previous guest. Clearly, the room had not been properly cleaned or inspected. This is not just unprofessional, it’s a serious health concern.I expected a basic but clean room, and this was not even close. I would strongly advise against staying here until the management takes hygiene and cleanliness seriously.