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AustraliaTru By Hilton Galveston Guest Reviews
Overall Average Score:
Good (3.85 out of 5)
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Trickey Fri, 25 April 2025
Superb
Morris Fri, 25 April 2025
Highly recommend this hotel, great...
Liked: The entire hotel was kept exceptionally clean. I was impressed that staff was always cleaning something. The front desk people were very helpful. We had our parking pass blow out of the car twice and they replaced it both times with no problems. We locked our keys in the room another time and they were happy to provide new ones. Finally, when we made a mistake in our reservation, we were able to get our same room for another night.
Disliked: We had trouble with the television. There weren't many stations to choose from and the stations we watched the most were the ones we would we would lose connection with. I complained several times and was assured that maintenance would fix it, but we never saw anyone. We finally did a reset ourselves and it temporarily helped the situation.
Melinda Fri, 25 April 2025
Exceptional
David Fri, 25 April 2025
Exceptional
Yuliia Tue, 22 April 2025
Exceptional
Scott Tue, 22 April 2025
Didn’t get a ocean view...
Hilda Mon, 21 April 2025
Superb
Staci Sun, 20 April 2025
Poor
Liked: It was clean
Disliked: Horrible balcony view, looking into another balcony and room. Was placed in a handicap accessible room, no coffee maker, no microwave.. sub par breakfast. Also,Pay $10 a day for parking.
Deanna Tue, 15 April 2025
I lobe Tru Hotel!
Liked: I love this hotel
Disliked: Nothing
Stephen Mon, 14 April 2025
Not bad
Liked: Clean, very quiet, nice area down below, parking was very convenient as well
Disliked: Paid for an ocean view room at well over 650$ for 2 nights and the room was off to the side and not directly facing the ocean like I'd imagine
