Tru By Hilton Frisco Dallas

Passable

Liked: Location was good
Disliked: No laundry room

Good

Good concept, staff was helpful.

Liked: Fair breakfast. Ran out of sausage one of the days we were there.
Disliked: Pool. Right next to the rear parking lot, and limited chairs

I would probably not stay...

Liked: The breakfast was good once it was available as the cook called in sick and only a few items were available until 8:30 am.Breakfast starts at 6:30 am? The desk clerk apologized but could not do her job and cook also. The location is great as it is near the mall and other activities.The hotel was very clean and parking was convenient.
Disliked: The beds are a poor design as you hit your knees on the corners every time you go around the bed-Wood box beds.The mattresses were not comfortable as I did not get any sleep all night long.

Exceptional

Superb

Liked: Great location!
Disliked: Had issues with TV.

Very good

Good service.

Liked: Very pleasant service.
Disliked: Kept running out of food in the morning breakfast before the time ended. Also need two waffles machines would help speed up the wait time. Thanks

Dr appointment and leisure

Liked: The Bell Man was amazing, helped us out multiple times, was extremely kind and courteous.
Disliked: Loved the property.