Tru By Hilton Franklin Cool Springs Nashville Guest Reviews
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Write a review
Mary Mon, 18 August 2025
Clean, nice hotel-would recommend!
Ivan Fri, 15 August 2025
Superb
Stephanie Thu, 14 August 2025
Exceptional
Lekisha Mon, 11 August 2025
Unexpected
Liked: The hotel room was very clean.
Disliked: Checking into the property, there was a $50 incidental charge that was not expected because it's not listed on the property's website or on booking. And we were placed on the 5th floor, there were no other guests on our floor, and the property only had a few guests. I would hate to think that we were placed there because......
Callie Sun, 10 August 2025
Very pleasant
Liked: Breakfast was fine. On par with others.
Disliked: Nothing
Marsha Fri, 8 August 2025
Excellent
Liked: Very clean excellent staff and excellent breakfast choices
Akabeep Thu, 7 August 2025
Perfect last minute stop while...
Liked: We stopped here last minute while traveling through Nashville. Super prompt service, even at midnight when we arrived. COMFY beds, helpful staff. Free pancakes for breakfast in the morning. Would definitely stay here again.
Mellissa Wed, 6 August 2025
Exceptional
Matthew Wed, 6 August 2025
Exceptional
Kathy Mon, 28 July 2025
Good
Liked: Location was good, friendly staff, water temp in bath was good and bed was soft.
Disliked: The room was relatively small, no storage, shower door didn't function properly, light fixtures too bright and improperly situated. Breakfast was just okay. AC unit was too loud.