Exceptional

Exceptional

Exceptional

Liked: Always a great stay!

Superb

Exceptional

Exceptional

Very exceptional area for the...

Liked: The front desk staff were very good in checking me in.
Disliked: None

I enjoyed my stay. The...

Liked: I loved the aesthetic. I also loved how clean it was. I enjoyed the atmosphere in the lobby. I sat down there for a couple hours each night and enjoyed all of the conversation and laughter that was happening. I especially loved the convenience store, that definitely came in handy!
Disliked: This is not about the property but I did not like the fact that I had to pay an extra $100 for incidental fees. I had no idea that was going to happen and was not at lake expecting that whatsoever. It was nowhere mentioned on the booking.com website. I am glad the money returned to my bank account as quick as it did after checking out (maybe within two hours) but I could have used that money to do more things on my trip in Nashville. Please make people aware that there will be incidental fees when booking. It caught me off guard. What would’ve happened if I didn’t have that extra $100? This was nowhere mentioned when I booked. Just would have appreciated a heads up, that’s all. Also when I checked out, the incidental fee was NOWHERE mentioned on the check out receipt. Now why is that? Anyways, would love to have been aware before hand and would’ve loved if it were on the receipt when checking out. What if the incidental fee wasn’t returned? I would have had no proof that you charged me an extra $100.

Exceptional