Tru By Hilton Fort Lauderdale Downtown-Flagler Village Guest Reviews
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John Sat, 10 May 2025
Very good
John Sat, 10 May 2025
Very good
Janelle Thu, 8 May 2025
Good stay and nice people
Liked: They were kind
Disliked: Parking
Moran Wed, 7 May 2025
Basic, clean and comfortable.bad location
Liked: Clean and comfortable place. Nice breakfast Basic
Disliked: The location is not the best. Near the rail station so many homeless nearby. And if you don’t have a car, it’s not close to anything
Myriam Mon, 5 May 2025
Exceptional
Alicia Mon, 5 May 2025
Stay was awesome and this...
Liked: The property is clean. The parking can be a headache.
Miles Thu, 1 May 2025
Superb
Liked: It was very clean.
Ray Wed, 30 April 2025
Unacceptable behavior from hotel staff...
Liked: The check-in employee Zondrea was polite and helpful. I explained that I needed a late checkout or extension of my stay. She explained that I needed to communicate with the manager in the AM. (The GM )
Disliked: What I didn't like was how unhelpful the AM front desk check-in employee Kenya treated me and other guests as I witnessed. Kenya refused to get the manager as requested her words were "the manager is busy and unavailable to help you." All i wanted to do was to stay an extra day and stay in the same room. She responded with rolled eyes and made a comment to the effect of my gender or sexual orientation. This is and was absolutely unexpected and unacceptable behavior from any representative of any company, let alone a hotel. To make things worse, I'm a local of Fort lauderdale. I will not be recommending this hotel to anyone. I will also add that when a guest is asking to speak with a manager or a GENERAL manager, it should be possible. I demand a refund!!!
Micah Tue, 29 April 2025
Exceptional
Danny Tue, 29 April 2025
Superb