Tru By Hilton Eugene OR Guest Reviews
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2.4 miles from Eugene centre |
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Magali Sun, 14 April 2024
Superb
Angie Sun, 7 April 2024
Superb
Liked: The staff was so friendly and helpful.
Disliked: No microwaves in the room.
Bonnie Sun, 7 April 2024
Bad
Liked: I didn’t get to stay the lobby was nice but my support didn’t come and my cards were deactivated so I wasn’t able to finish my booking and the front desk said he canceled it he also kicked me and my baby out on the street at 3 am. Baby was fine cause I always pack extra cozy stuff for him and he had his buggy but I was very under prepared and had to stay up 2 nights in a row to make sure we were safe while trying to reach support thank fully I found a quiet covered space behind a breakfast spot and there was a cleaner and a baker there for extra security and the Amtrak station let us come in at 6 I got a little sleep but am still very exhausted and dealing with people stealing my bookings at hotels claiming to be me :/ so hopefully that doesn’t happen tonight!
Brian Tue, 2 April 2024
All around great place to...
Nelly Sun, 31 March 2024
Love it will stay here...
Liked: It’s clean, and customer service was amazing. Specifically, the woman working at the counter the night shift was so kind and always had a smile on her face.
Disliked: The room I was in, we kept on hearing noises outside our room.
Alice Sun, 31 March 2024
A hospitable clean hotel
Liked: The staff at the Hilton Tru is unfailingly helpful and cheerful. The lobby is bustling and well laid out - work cubbies, food area, sofas, a pool table and adjacent workout room.
Taylor Fri, 29 March 2024
Exceptional
Prchal Mon, 25 March 2024
Passable
Liked: Good quiet location. Walk in shower.
Disliked: Breakfast typical but use of throw away materials was excessive. This is Oregon, after all. It was a real turnoff. Bed too firm. Rooms small and more than basic--rather ugly. Not comfy or homey. Paper cups only. Too expensive for the type of room.
Riley Fri, 15 March 2024
Good
Donna Wed, 13 March 2024
Good
Liked: Staff were extremely friendly and helpful.
Disliked: Location is far away from everything and requires driving to get to restaurants.