Tru By Hilton Edmonton Windermere

Superb

Passable

Liked: The room has a great air conditioning system, and a mini fridge for convenience. Newer part of Edmonton, close to lots of restaurants and Walmart. The continental breakfast is option filled.
Disliked: The bathroom was extremely disgusting and disappointing. Shocking actually. Looks like no one has ever taken the time to slow down and pay attention to detail. I understand it is a budget friendly hotel but hygiene and cleanliness should be bare minimum. I felt the front desk staff could have cared less to help me at check and check out. She continuously checked her phone. I have no problems with people checking their phones as we live in a world where everything is controlled by technology. But communication would have been nice, by letting me know that she was handling something else instead of ignoring me scrolling on her phone, then acting like helping me at check-in was annoying. The beds are comfortable. Only hooks for storage.

Exceptional

Exceptional

Okay

Liked: Facility, cleanliness and staff
Disliked: Pillows not comfortable. Sink in washroom was blocked. Water in sink tap is too slow. Breakfast kas less vegan options.

Exceptional

Liked: The property seems new. Everything is

My stay there was great

Liked: The hotel was clean and quiet

Pleasant

Liked: clean and great location.
Disliked: room service never came to our room to clean it even though we requested through front desk.

This is our second visit...

Liked: Location and the included breakfast work well for the both of us
Disliked: The lighting in the bathroom could be brighter for my woman’s makeup