Tru By Hilton Gaylord MI Guest Reviews
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Chris Sat, 23 August 2025
Good
O'brien Thu, 21 August 2025
It was okay.
Liked: The location of the breakfast was fine. The selection of food was not that great. They were out of eggs, I'm told someone told the staff. The soap container in my room was empty.
Disliked: The breakfast. I normally stay at Holiday Inn Express because their breakfast has a large selection of food but the location in Gaylord was sold out.
Tawnie Sat, 16 August 2025
Overall happy with our room,...
Liked: Good presentation- visually appealing
Disliked: Floor in the room when walking around was kind of dirty. Had to wipe my feet or wear shoes. Breakfast was ok. Some warm options but like the sausage was kind of dried out and the syrup was way too thick.
Jeffrey Sat, 9 August 2025
Exceptional
Tasha Mon, 4 August 2025
Not worth the price
Liked: The breakfast was good, and we enjoyed the pancake maker. Eggs and sausage were cold Our room was small but it did its job. No outside noise and nice staff.
Disliked: Overpriced stay for the size of the room. There was animal hair throughout the room including outside the door. Also, the pool was slimy and the chlorine smell was overpowering. If it was heated couldn't tell, it was very cold even after trying to attempt to swim. We got out after 10 minutes. Just could not enjoy it. One elevator wasn't working.
Shields Fri, 1 August 2025
True canceled us.
Liked: Our reservation was cancelled one day before we were to arrive. To TRU” credit they booked us at another hotel in the area.
Disliked: The cancellation.
Shannon Thu, 31 July 2025
Very good
Ana Thu, 31 July 2025
Exceptional
Anonymous Tue, 29 July 2025
Superb
Karyn Sat, 26 July 2025
Great overnight Gaylord option
Liked: This property is right off the highway, easy to find, had a decent morning breakfast, comfortable beds and great blackout curtains.