Tru By Hilton Chicopee Springfield

This hotel was close to...

Liked: The rooms were clean and spacious. We appreciated the grab bars for the tub.
Disliked: It was noisy in the room. When my husband was showering it was so loud I had to turn the volume on the TV way up. It sounded like the people I. The room above us were stomping across the floor.

Superb

Superb

Very good

Liked: Breakfast and clean rooms
Disliked: Loud noise on the next rooms

Exceptional

Poor

Superb

Disliked: I didn't like the wait to check in

Our stay was great, definitely...

Liked: I liked the fact that the hotel was located around stores and restaurants. The hotel was very clean and colorful.
Disliked: It would be nice to be able to access the pool 24hrs like the gym. We didn't get a chance to use it :-(

Clean and comfortable

Liked: The room and hotel were very clean.
Disliked: The pool area was small and crowded.