Tru By Hilton Chicopee Springfield

Very good

Liked: Breakfast and clean rooms
Disliked: Loud noise on the next rooms

Exceptional

Poor

Superb

Disliked: I didn't like the wait to check in

Our stay was great, definitely...

Liked: I liked the fact that the hotel was located around stores and restaurants. The hotel was very clean and colorful.
Disliked: It would be nice to be able to access the pool 24hrs like the gym. We didn't get a chance to use it :-(

Clean and comfortable

Liked: The room and hotel were very clean.
Disliked: The pool area was small and crowded.

I want a refund

Liked: I like the AC and the comfortavk4 beds
Disliked: I am VERY upset that the pool was closed during the entire stay.

Very good

Amazing will definitely recommend

Liked: Everything
Disliked: Everything was perfect