Tru By Hilton Chicopee Springfield Guest Reviews
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|3.4 miles from Chicopee centre|
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Deborah Thu, 7 November 2019
Charlotte Thu, 17 October 2019
Liked: Breakfast had the usual offerings. The area was clean. Staff were very friendly and helpful.
Disliked: The bedrooms are very sparse, no closets, drawers, no carpet on the floor. It was very noisy from the room above me especially when they returned at midnight and threw bags on the floor. Love having a mini fridge in the room.
Molly Thu, 17 October 2019
Sleep in an Ikea
Liked: The accommodations were very sparse. No carpeting in the rooms made it very loud at night. No drawers or closet so I couldn?t unpack. The soap and shampoo was in a dispenser. The TV was huge and the beds comfortable.
Disliked: See above
Decobie Mon, 14 October 2019
Liked: Nice and modern. Everyone gathered in common areas with fun, laughter and conversation. Walked to restaurants and shopping nearby.
Disliked: No complaints.
Anonymous Fri, 11 October 2019
Yv1001 Sat, 5 October 2019
Liked: Everything is new, no carpet in the room and a very big TV screen,, really good breakfast and nice lounge areas.
Disliked: The room wasn't cleaned up the second day. Still using plastic cutlery, paper plates and cups. Too much waste.
Katpat23 Mon, 30 September 2019
A Weird Concept that Doesn't...
Liked: I'm not sure what I liked. The hotel was on a par with many but I was annoyed at how much we paid for it, like it was a premium hotel when it was actually "hip" and "happening" but not very practical. They put a lot of effort into making the lobby seem like somewhere you want to hang out with swinging chairs and stools for working on your laptop, but really, we just want a place to be quiet and sleep with good wifi and comfy beds.
Disliked: Basically, you pay a lot for gimmicks like a foosball table in the lobby, bright paint, and big shampoo bottles with funky names, but there are no drawers in the room, it's small compared to similar properties. It's not a bad place but my hubby got a Hilton room in the middle of DC for the same price, so definitely not value for money. The staff on the counter seemed more like a check-out cashier at a shop. Just the wrong ambiance all around.
Anonymous Thu, 26 September 2019
Anna Wed, 25 September 2019
I would definitely go back
Liked: The bed was amazing, rooms were very clean
Disliked: No bar not even a tiny one. But we did just go down the road to 99.
Jillian Sun, 22 September 2019
Would definitely stay here again
Liked: Room was very clean, breakfast had great variety, staff were polite and helpful pool was also nice.
Disliked: Could easily hear neighbors and their TVs