Tru By Hilton Chicopee Springfield Guest Reviews
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Sara Tue, 5 July 2022
Exceptional
Roberta Sun, 3 July 2022
Exceptional
Liked: Convenient location. Easy and friendly check in. Clean rooms.
William Mon, 20 June 2022
Enjoyable stay
Liked: Breakfast was good, everything very clean, and comfortable bed
Disliked: AC was a bit noisy
David Sat, 18 June 2022
it was ok. Tru was...
Liked: Friendly staff
Disliked: wasn?t a lot of food for breakfast. they had run out of a lot of things. shower pressure was poor.
Sebasd Thu, 16 June 2022
Good
Liked: Hot breakfastStaff was niceRooms were ample
Disliked: The rooms were a little basic/plain
Gail Thu, 16 June 2022
Exceptional
Nancy Thu, 16 June 2022
Very good
Stephanie Sun, 12 June 2022
See it off the freeway?...
Liked: There was a bed to sleep in so I guess that was a plus...
Disliked: Who is raving about this hotel? This is listed as a new property, but I wouldn't have guessed it! There was drawing or something all over the walls in our room, what appeared to be water damage from a leaky shower, and the weirdest rooms I've ever seen with no storage. Beds also need more blankets, too. The entry and colors are fun and vibrant, but everything else was horrible. Next to freeway and very loud. A guest next door or below was smoking pot so our bathroom was stinking up. Lucky for us we could close the door and keep most of the smell out. Couldn't wait to leave the next day! Listened to the guy next door snore all night too. Paper thin walls. Would not recommend.
Jennifer Sun, 12 June 2022
Overall, a pleasant Stay, Thank...
Liked: Breakfast was good hot breakfast finally. Location is good shopping centers right across and restaurants nearby as well. I like that there is also information boards right by the elevators that tell you what can be done around the surrounding areas.
Disliked: The fact that I had called before I got to the hotel and asked to have connected rooms right next to each other and when I got there it was not my request. I was given rooms across from each other. That was my big issue here. other than that, everything was fine.
Roxanne Sat, 11 June 2022
everything was great? Staff, room,...
Liked: everything