Tru by Hilton Chapel Hill

Good value, location and friendly...

Liked: Location was good.
Disliked: Air conditioner was very noisy and room felt damp.

Very nice place to stay

Liked: Clean and close to everything. Coffee was actually good.
Disliked: No change at front desk for tipping

Exceptional

Liked: I loved how spacious the rooms were, it was in a great location, and I literally had the best sleep I have had in along time!!!! We will be back!! Josh was super awesome

Exceptional

I will stay here every...

Liked: This was the second time we stayed at this location. I fell in love with it the first time and will continue to stay if in the area. The facility is a smoke-free environment, which we love. The staff was nice and answered all questions that we had.

Nice room, clean, friendly staff...

Liked: Nice room, very clean, modern, big bed.
Disliked: Terrible breakfast

Passable

Convenient and comfortable

Liked: Some of the staff was very helpful. The second staff member (Sean) I contacted about the pipe noise was on top of finding me a new room and making the beds (even though he wasn’t part of housekeeping) when it was midnight and I couldn’t sleep.
Disliked: The noise in my first room

We had a trouble-free experience...

Liked: Breakfast was good. There was a wide food selection. 24x7 coffee is an excellent idea!
Disliked: We didn’t like having to pay for parking.