Name: Tru By Hilton Cartersville GA
Address: 25 Overlook Parkway, Cartersville, GA
Telephone: (888) 428-0221
Rating: 4.25

Tru By Hilton Cartersville GA Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

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Very good

Great place to stay.we will...

Liked: Nicely decorated Fresh clean modernEasy access to the highwayGreat breakfastLoved the toiletries

Beautiful area, perfect location!

Liked: Beautiful
Disliked: No microwave in room

Exceptional

Bad

Liked: NA
Disliked: Bed was uncomfortable. Room was dirty. Floor was disgusting and there were hairs laying around like it wasn't cleaned.

Superb

Good

Liked: Love the place other than really hard mattresses. Very uncomfortable. Best shower ever though.

Exceptional

Good not great

Liked: The whole floor smelled like weed when I came back in the evening. The shower drained slowly, no wash cloths so I had to go to the desk to get some. The location was great. It’s a remote location but 5-10 minutes from just about anything you would need. The beds were very comfortable and the room was clean, as was the bathroom. The young lady at the front was really sweet and helpful. If you need white noise to sleep or drown out the people in the hallway, the couple fighting loudly, and a baby screaming all night, take note that the AC units do not have an option for the fan to run continuously. Most of my peeves about the facility are easy fixes. The beds were amazing and I would have slept so well if it weren’t for the other people there, but that’s no fault of the hotel.

Bad

Liked: Location is great, breakfast is okay
Disliked: Tiny room, very basic cheap furniture, no safe in room, no closet, sort of dusty and run down vibe, thin towels, okay for one night when arriving late but never again. I expected more from a Hilton brand. The photos made the facility look modern but it's not, and the room pictures make the rooms look way larger than they are, they are tiny and the website avoids telling their size but they may be only 150-200 sqft.