Name: Tru by Hilton Brooklyn NY
Address: 529 President Street, New York City, NY
Telephone: (888) 420-1657

Tru by Hilton Brooklyn NY Guest Reviews

Overall Average Score:

Good (3.9 out of 5)

Write a review

Good value for one night

Liked: We stayed here for a running competition. It was great parking was provided and the rooms had lots of outlets
Disliked: The bathroom was a little too open concept for my taste, and the one bed did have makeup stains on it

Nice and clean new hotel...

Liked: Nice and clean hotel, friendly staff, nice location
Disliked: The smoke alarm light flashed all night, as did the thermostat. Both disrupted our sleep.

Great experience no complaints

Liked: The hotel receptionist was so sweet and kind she literally made the stay that much better I’m not sure her name but she is a younger girl that worked the day of 4/20/25

Very good

Exceptional

Overall, it's a decent place.

Liked: Facility is quiet and clean. Staff is super friendly and courteous.
Disliked: I was asked to pay separately for parking. At the time I had breakfast, the dining room appeared in adequately staffed.It did in fact improve during the course of my meal.While in my room, there was this persistent sound coming from the bathroom area, like toilet being flushed.Not sure exactly what that was, but if one is a light sleeper, it will impact your sleep.

Bad

Very poor

Nice

Liked: The accommodations were nice.
Disliked: I have received a a refund. Upon arrival I was told my reservation was not found. I was also told it was for the previous day. ( how could that be? Unfound yet you know what day I was originally scheduled for. I changed the date through the confirmation email. Once that was taken care of I enjoyed my stay.