Tru By Hilton Baltimore Harbor East MD

Very good

Liked: Convenient to the shops.
Disliked: The bed frame was sticking out so we kept banging our legs on the bed frame.

Very good

Exceptional

Love everything about this hotel

Liked: Location

Exceptional

Very good

Stay away from the parking...

Liked: I wish I had known that there was another door accessible to the adjacent rooms. I couldn't sleep well because I could hear their conversations, and TV blasted loud.The other issue, I had discovered that I had discarded my parking ticket. To say the least, the guy that was on duty had no alternative method for me to leave the parking garage. He claimed that upon entry, my vehicle's tag was scanned, but obviously, that did not work because when he attempted to manually input my tag number, their system couldn't identify my tag. He suggested I find my ticket that I had. I tried several on hand & even walked back to my hotel to see if it were there. When I got back to my car, he still had no other options, I felt like I was literally being held against my will in a parking garage by a complete jerk! After trying to locate my ticket, walking back and forth from the garage to the hotel...all of a sudden he says It would cost me $18.00 to exit as it was going to be a big deal for me after spending more than 1 1/2 hours captive in a parking garage. I told him I didn't care about the cost, and then he proceeded to say, "You have to have a have a credit card" in a condescending way. I told him, "Okay, I have a credit card, and I can pay the $18 so I could leave." I couldn't believe he put me through all of that nonsense only to discover i could exit if I was even offered an opportunity to pay the fee. I digress
Disliked: All of the above.

Exceptional

Liked: The staff was amazing

Convenient Modern location. Clean

Liked: Hot breakfast each morning. Happy about the meat variety and got pancake machine. Location was perfect and close enough to eatery and entertainment. Game and lounge areas are nice
Disliked: No pool. And needed cleaning daily. There are nondrawers to place clothes. We didn't get a refreshing in the room. Just requested towels every day. I know most places don't allow smoking however having a smoke area would've been nice