Tru By Hilton Austin NW Arboretum TX

Very good

I didn’t get my room...

Liked: Location, how clean the lobby was, breakfast was good, staff friendly
Disliked: Over priced items for food, snacks and drinks in the lobby. We spend a lot for one night. Jesus - come on now. The price for a small bag of chips (SMALL SMALL) $5. Really

Superb

It was comfortable, clean, and...

Liked: The staff was very friendly. The room was a different than I expected but it was clean and spacious. Convenient to where I needed to go. The breakfast was not as good as expected, but again the staff was very helpful .

The best hotel in town

Liked: It definitely exceeded my expectations. There is not a single thing I was concerned about.Hotel is brand new, everything is shiny and in great condition. Gym has new equipment as well.Even breakfast which is usually not great in such hotels was very decent, with hot dishes, and even a fresh made yogurt!I’d give it 11 if I could :)Highly recommend to use it while it’s in such a great shape.
Disliked: Not a single thing.

Very good

Liked: Loud guest at times. Cable channels are complicated to operate, I couldn't watch television the majority of my stay, so I had to go to the lobby or stream. Rooms have noNo microwaves!

I chose this hotel because...

Liked: Close to shopping and restaurants.
Disliked: I am sorry we liked everything about the property.

It was OK

Liked: There was a modification made to my reservation when I got to the hotel they didn’t have a notification of my modification and at first they were saying that they didn’t have a room to accommodate me then they overcharged me.

Bad

Liked: They double booked my rooms so we had to squeeze my team in 1 king size bed. Reasons they said booking did not reach out to the hotel to confirm