Tru by Hilton Ashland VA Guest Reviews
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1.1 miles from Ashland centre |
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Sally Fri, 19 April 2024
Great overnight stay
Liked: Cleanliness Reception was upon arrival was excellent
Disliked: No problem with the property
Ana-maria Sat, 13 April 2024
Pleasant
Liked: Convenient location for travelers
Disliked: Noise - next to the highway and very thin walls. Breakfast - very few options
Kevin Sun, 7 April 2024
Disappointing
Liked: Mentioned on check out that he room was not cleanTeam member did not seem to care
Disliked: Room cleanliness
Scott Thu, 4 April 2024
Affordable, clean, and close to...
Liked: The friendly staff and amenities.
Disliked: I think that I was charged my pet fee twice.
Donald Thu, 4 April 2024
Good stay, couldn't shower due...
Liked: Bed was very comfortable, and breakfast was very good.
Disliked: We couldn't bath or shower as there was very little water pressure; however, the sink had excellent water pressure.
James Tue, 2 April 2024
Exceptional
George Thu, 28 March 2024
Our overnight stay at this...
Liked: Personnel were friendly and professional. The room was available to us at our time of arrival. The room was nice and clean. The breakfast was decent with a variety of items and some fruit. I would recommend this hotel to my family and fiends.
Disliked: The view was a truck parking lot and a bit noisy in the morning.
Erich Sun, 17 March 2024
A necessary stop at a...
Liked: Breakfast was quite nice, and the pancake making each was fun to use. We enjoyed the games in the lounge in the evening, but they need some TLC to be fully functional.
Disliked: Not sure if this is a Booking.com issue or a local Tru one, but I had made special requests which Booking.com reported via email were granted by Tru. When I arrived, the hotel staff told me that "wasn't them" and none of my (very reasonable) requests were granted. That really soured the experience and got the stay off on the wrong foot. Also, the property is in a sketch area next to a truck stop and a low-buck motel, so I wondered about security.
Alesha Thu, 14 March 2024
Very good
Liked: The lobby was very inviting and fun. The kids loved the pool table. The breakfast was good with many options. Very enjoyable.
Disliked: The front desk staff would be MIA at various points of the weekend. One of the elevators wasn't working at all and the other did not stop at picked floors.
Atkinson Thu, 14 March 2024
Exceptional
Liked: I drive between Wilmington, NC and Bear Delaware. This is my stop halfway. Never disappointed.