Name: Tru By Hilton Asheville East NC
Address: 1500 Tunnel Road, Asheville, NC
Telephone: (888) 323-5826
Rating: 4.25

Tru By Hilton Asheville East NC Guest Reviews

Overall Average Score:

Excellent (4.35 out of 5)

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Passable

Very good

Superb

It was peaceful. Nice location....

Liked: The property was great, but it could be easily missed driving by the hotel. Needs more signs, or something.
Disliked: We got what we thought was a handicap room. It’s really small if you’re handicap with a walker or wheelchair. Later, we realized it was only a deaf room.

Nice

Liked: Trus always have nice breakfast, 24/7 coffee is great, really nice common area with a great selection of drinks and snacks.
Disliked: Room is a little cramped. AC was finicky and didn't like keeping the room cool. This location has ev chargers but they're at the very front of the parking lot where they will get blocked, the rate of $0.75/kwh is really expensive.

Perfect stay!

Liked: We always like the Tru hotels!This one was clean, modern, large rooms, great breakfast, (like all of them). You can’t go wrong with this brand.

Wonderful

Liked: What made it so perfect was the kind staff members. We arrived late and she helped us find something to eat and made sure we had everything we needed. In the morning the staff was also very kind as well! Thank you

Our kids absolutely love staying...

Liked: Clean and comfortable as usual.
Disliked: Nothing

Very nice and convenient location...

Liked: Breakfast was good. Liked the pancake machine. Great staff, very helpful. Cleanliness was great also.

Very pleasant stay.

Liked: The property was clean. Location was good. The attendant (Emily) was very nice and informative. Answered all the questions I asked.
Disliked: The only complaint I had was the pillows. I didn’t not call room service to complain. Other note is that I always try to take my pillows from home on vacation but forgot them this time.