Tru By Hilton Asheville East NC

Exceptional

I ended up staying another...

Liked: Great Location!

Great night away

Liked: We had an excellent stay it was very clean nice staff and best of all it was quiet!!

Love the location, and the...

Liked: Location, shower, cleanliness
Disliked: Breakfast , view on the back side of the hotel was terrible. I asked for a room with the Mountain View and didn’t get it. Staff was very unprofessional.Not happy about paying $177 for a Friday night just because it was a Friday! Saturday was $40 less!

Very good

Liked: The accessibility of our room. Easy to load/unload car,hit elevator to room. Loved room was in corner. Quiet on 4th floor. Coffee was kept fresh and area clean. Love the rooms smell fresh without excessive air freshener stink. All white bedding and linens that smell of bleach is refreshing knowing that they have been sanitize . There were some people drinking in area behind hotel.
Disliked: The soap in shower wasn't usable since cap was left on the refill. Breakfast was lacking compared to other Tru hotels. Oatmeal was just thrown in pot with water like instant. It should be cooked before dumping in pot. Just because you use microwave food doesn't mean it has to look unappealing. A little more effort in preparing it would taste and look better. Please section off the pool table so people can walk through the lobby. It always filled with 10-20 people and hard to get through to elevator or rooms on that floor.

Will not be staying here...

Disliked: Found a bed bug in our room when we woke up the next day. Told the front desk and they didn’t have any response.

Exceptional

Liked: How quiet it was, and the convenience of having a store to anything opened 24 hours was very nice.
Disliked: I have no complaints.

All around good stay!

Liked: New building, modern equipment and furniture, high cleanliness and above average breakfast!
Disliked: The price was not the cheapest but I did visit during spring break.

Nice room but noise all...

Liked: I was only there for one night but everything seemed clean.
Disliked: The room was EXTREMELY loud. All through the night I was hearing noise from other rooms. I’ve never stayed at such a noisy hotel.