Tru By Hilton Ashburn One Loudoun VA Guest Reviews
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2.0 miles from Ashburn centre |
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Jacqueline Tue, 9 April 2024
Amazing
Liked: Amazing staff, comfortable and friendly welcoming environment
Karyn Mon, 8 April 2024
Superb
Liked: Very clean, great location. Bright, comfortable decor. Helpful staff
Christina Thu, 4 April 2024
Overall it was an excellent...
Liked: I love the amenities that this hotel offers - always clean. I do wish they would offer a bit more for the breakfast they offer - but it is “free” so can’t complain too much.
Disliked: The walls are very thin - I was woken up by other guests in the hallways as well as cleaning staff that I could hear working on rooms near me.
Thomas Mon, 1 April 2024
Very relaxing and great view
Liked: Beautiful and peaceful
Lenna Mon, 1 April 2024
Very good
Liked: Location
Jennifer Sat, 30 March 2024
Exceptional
Amy Fri, 29 March 2024
disappointed due to overbooking
Liked: The location at one Loudoun is the best part. The rooms are always clean.
Disliked: When we arrived they did not have any room available because they overbooked. I requested two rooms with two beds close to each other and we did not get any of that. Both rooms were end units and for special needs.
Leeanne Thu, 28 March 2024
Exceptional
Liked: Access to One Loudoun
Jon Mon, 18 March 2024
Very nice place to take...
Liked: Really liked walking around the One Loudon shops and the VA Irishfest was so close. Great breakfast also
Steve Sun, 10 March 2024
Comfortable and clean but Wi-Fi...
Liked: I found the rooms to be clean, modern, and stylish. There were several pillow options and the bed was comfortable, if not a bit firm for my taste. The shower had decent water pressure and shower-head settings. The hot breakfast included eggs and a meat, which is ideal for my Keto diet, but seems pretty standard for this level of property. The desk was a bit small, but sufficient for a short working session. The adjustable height office chair was comfortable.
Disliked: Unfortunately, the Wi-Fi was challenging to get on. It asked me to provide my name, address, etc. with no option to sign in to my honors account until after it checked and saw that the email was already associated with an honors account, essentially wasting my time. It then went right to an upsell to premium internet, something that I thought I get as an honors member, but again there was no login option. I went ahead and paid for it just because I was in a hurry and was getting irritated. Furthermore, I had to do that for each of my 3 devices: a PC, phone, and VR headset (used for working environment, not gaming). And then, I needed to do it all again the next morning. Finally, once I was on, I found a fair amount of lag using video even though I was paying for premium. Overall, a poor Wi-Fi experience. Probably ok for free internet, but this should be much easier and better for honors members or for those paying for premium.