Tru By Hilton Alcoa Knoxville Airport TN Guest Reviews
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Rosalie Sun, 8 June 2025
All was good but housekeeping...
Rosalie Tue, 3 June 2025
Overall it was a good...
Liked: Hotel was clean with good food options.
Disliked: We were there 5 nights and housekeeping never made it to our room. Mattresses were soft & a little lumpy. Bathroom sink had a mildew smell. I told the front desk but it was not addressed.
Anna Thu, 22 May 2025
Very good
Liked: Convenient to airport but had some green space
Ryan Tue, 13 May 2025
Perf.
Liked: 24/7 coffee is great. Friendly staff. Fast elevators.
Disliked: I think breakfast should have cream cheese available.
Kathy Sun, 4 May 2025
Superb
Shannon Thu, 24 April 2025
Not a good choice
Liked: It was close to airport for late night arrival
Disliked: The bed was horrible. It had a huge dip and creaked with every movement. The tv didn’t work and the shower leaked all over the floor despite having a solid shower door. The blinds were ripped and wouldn’t close all the way. Worst hotel I’ve stayed at . Reserved a king bed over sox months ago. Given two doubles and was told “sorry we overbooked”.
Adam Tue, 22 April 2025
Very good
Glenda Tue, 15 April 2025
Pleasant
Disliked: Pillows were 'tired'. Floor was sandy. First room we were given had not been cleaned. Whole place smelled like strong men's cologne.
Kenny Tue, 15 April 2025
Exceptional
Stephen Sat, 29 March 2025
Exceptional