Tru by Hilton Albany Crossgates Mall Guest Reviews
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|5.4 miles from Albany centre|
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Gildo Fri, 15 January 2021
Derrick Sun, 10 January 2021
Started bad because of unclean...
Liked: The place was very nice and a good value
Disliked: My room wasn?t very clean. there was a clean seal on door but we found a few things unpleasant. First was the multiple hand prints on headboard and mirror as well. We even found sticky spots on the floor. When the front desk was informed he was rude to my wife and wasn?t going to do anything about it and said they would have to clean it in the morning.my concern is what else are they not cleaning.
Bernadette Fri, 8 January 2021
Liked: I felt as comfortable and safe as if I was at my own house. I give this hotel one of the better places I ever stayed. Thank you for your wonderful hospitality experience ever
The added breakfast menu and free meal we tasted.
Michelle Tue, 5 January 2021
Anonymous Mon, 4 January 2021
Liked: It was very modern to the point of feeling sterile and cold. Had to wear mask on the pool area and since it?s so unbelievably hot in there already, it was almost impossible to breathe. Not really a comfortable place in my opinion but great location for sure
Disliked: Just didn?t like the atmosphere in general
Melvn Mon, 4 January 2021
Andrew Sun, 3 January 2021
Liked: Clean, comfy
Disliked: All good
Jim Thu, 31 December 2020
John Sun, 27 December 2020
Carol Sun, 15 November 2020
Liked: Hotel is located directly off the NYS Thruway and Northway providing easy access to area attractions, shopping and restaurants.
Disliked: It?s definitely a minimalist travelers dream. Modern and compact but very comfortable and clean.