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Tru by Hilton Albany Crossgates Mall eee - (855) 271-6236
Tru by Hilton Albany Crossgates Mall, 1651 Western Avenue, Albany, NY -(855) 271-6236
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BOOK ONLINE OR CALL - (855) 271-6236
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (231 Ratings)
5.4 miles from Albany centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Featuring a fitness centre bar shared lounge and free WiFi Tru by Hilton Albany Crossgates Mall is set in Albany 3.8 km from Capitol Building and 4.1 km from University of Albany-SUNY. The property is located 9 km from Corning Tower 10 km from Empire State Plaza Convention Center and 14 km from The Egg Center for the Performing Arts. Guests can have a drink at the snack bar. At the hotel all rooms are equipped with a desk a flat-screen TV and a private bathroom. At Tru by Hilton Albany every room is fitted with a seating area. The accommodation offers a continental or buffet breakfast. Staff at Tru by Hilton Albany Crossgates Mall are available to provide information at the 24-hour front desk. Times Union Center is 14 km from the hotel while Albany Institute of History Art is 7 km away. The nearest airport is Albany International Airport 13 km from Tru by Hilton Albany.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Meeting/Banquet Facilities
` Indoor Swimming Pool
` Parking
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Billiards
` Heating
` Fax/photocopying
` WiFi
` Allergy-free room
` Snack bar
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` On-site parking
` WiFi everywhere
` 24-hour security
` Accessible parking
` Heated pool
` Daily Housekeeping
` WiFi available in all areas
` Board games/puzzles
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Emergency cord in bathroom
` Visual aids: Braille
` Visual aids: Tactile signs
` Breakfast options
` carbon monoxide detector
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` Fire extinguishers
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Rooms sealed for guest after cleaning
` Social distancing in dining areas
` Staff follow all safety protocols as directed by local authorities
` Hand sanitizer in room and common areas
` First aid kit available
` Contactless check-in/check-out
` Social distancing rules
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Face masks for guests available

Tru by Hilton Albany Crossgates Mall Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

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4.5

Wonderful - 4.5 out of 5

Gildo Fri, 15 January 2021

Superb

2

Disappointing - 2 out of 5

Derrick Sun, 10 January 2021

Started bad because of unclean...

Liked: The place was very nice and a good value
Disliked: My room wasn?t very clean. there was a clean seal on door but we found a few things unpleasant. First was the multiple hand prints on headboard and mirror as well. We even found sticky spots on the floor. When the front desk was informed he was rude to my wife and wasn?t going to do anything about it and said they would have to clean it in the morning.my concern is what else are they not cleaning.

5

Exceptional - 5 out of 5

Bernadette Fri, 8 January 2021

Exceptional

Liked: I felt as comfortable and safe as if I was at my own house. I give this hotel one of the better places I ever stayed. Thank you for your wonderful hospitality experience ever The added breakfast menu and free meal we tasted.
Disliked: Nothing

5

Exceptional - 5 out of 5

Michelle Tue, 5 January 2021

Exceptional

3.5

Good - 3.5 out of 5

Anonymous Mon, 4 January 2021

Good

Liked: It was very modern to the point of feeling sterile and cold. Had to wear mask on the pool area and since it?s so unbelievably hot in there already, it was almost impossible to breathe. Not really a comfortable place in my opinion but great location for sure
Disliked: Just didn?t like the atmosphere in general

4

Very Good - 4 out of 5

Melvn Mon, 4 January 2021

Very good

5

Exceptional - 5 out of 5

Andrew Sun, 3 January 2021

Good value

Liked: Clean, comfy
Disliked: All good

5

Exceptional - 5 out of 5

Jim Thu, 31 December 2020

Exceptional

5

Exceptional - 5 out of 5

John Sun, 27 December 2020

Exceptional

5

Exceptional - 5 out of 5

Carol Sun, 15 November 2020

Great Location

Liked: Hotel is located directly off the NYS Thruway and Northway providing easy access to area attractions, shopping and restaurants.
Disliked: It?s definitely a minimalist travelers dream. Modern and compact but very comfortable and clean.

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Tru by Hilton Albany Crossgates Mall 1651 Western Avenue, Albany, NY