Tropicana Inn And Suites Guest Reviews
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|10.9 miles from Dallas centre|
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John D, Hot Springs, visiting USA Bowl Dallas Mon, 4 August 2014
Liked: For the price and the location it was great.
Disliked: There were some bugs.
Timesha Mon, 24 June 2019
Liked: When I arrived, there were 6 police out front due to a disturbance. I should have left THEN. I called that morning when I flew into town and asked had my email been received. I requested to check in early. I was told my room would be available at 1 instead of 2pm. I informed them my event would be taking place and I would be there later in the afternoon. I arrived around 7pm. The front desk agent looks up my reservation, calls the manager over, starts speaking DIRECTLY in front of me in a foreign language, then says,"you have to call before 6pm." I was confused. He repeats himself. I explained I DID call. I refreshed his memory and he said oh. They gave my room away, EVEN though I called, and in spite of my reservation. Then, instead of offering me an apology and a refund, they told me the ONLY room left was a double bed room and he "would let me have ut for $90." I said, "you gave my room away?" They go BACK to, you have to call before 6pm. I said, ONCE AGAIN, I called at 730am. He gave me the double room that had DISGUSTING MOLD ON THE SHOWER CURTAINS, THE DRYER DIDN'T WORK, AND THE MATTRESS WAS HORRIBLE!
Erica Sun, 23 June 2019
Overall comfortable for the money
Liked: That the rooms were spacious and very clean.
Disliked: No breakfast offered
Anonymous Sat, 22 June 2019
Exactly what I expected for...
Liked: Clean bath and sheets. The room has a microwave and fridge. Staff was nice.
Disliked: Not much to do in the neighborhood. Not diners or restaurants nearby.
Lady Thu, 20 June 2019
Disliked: The staffing people were rude!!
Lady Tue, 18 June 2019
Jennie Wed, 12 June 2019
Tvnavinkumar Wed, 5 June 2019
Leron Tue, 4 June 2019
Leron Thu, 30 May 2019
Jasmen Tue, 21 May 2019
Liked: Very peaceful and the beds are soft