Name: Trivelles Regency Nottingham
Address: 65 Russell Street, Nottingham
Telephone: 0745 127 3975

Passable

Liked: Good bathroom.
Disliked: We had a really disappointing experience at this hotel. From the moment we arrived, the staff were cold and unwelcoming – no greeting, no eye contact, just an overall lack of basic hospitality.Our initial room was on the ground floor, and we immediately noticed that the windows didn’t lock properly. They were cracked open and could easily be accessed from outside, which made me feel really unsafe. When we raised this with reception, a staff member came to have a look but just shrugged it off, saying, “That’s the style of the window,” and told us there was nothing he could do. He was completely unhelpful and dismissive of our concerns.We ended up asking to move to a higher floor for safety reasons and were moved to the 4th floor. However, the new room was absolutely boiling. Even with the windows fully open and the fan on, it was uncomfortably hot and made it really difficult to relax or sleep.Overall, the lack of care from staff and the poor conditions in the rooms meant we would not stay here again or recommend it to others.

Do not stay here

Liked: Nothing the staff were rude and awful and binned my wedding dress when it was accidentally left behind

Horrible place and staff

Liked: Nothing besides it had a balcony
Disliked: The way the staff spoke to me on arrival demanding I pay a 50 pound deposit on the off chance I break something then told it was in the contract on my email which it wasn't. Then a staff member jus walked into my room half hr of me being there. My TV remote didn't work so I requested a new one and again a member of staff used a key and entered my room without knocking. No switch to turn dwn the heating my fan was broken which I reported and got no response to. I would not recommend nor come back

Good

Disliked: £10 for the car park £10 if your late£10 if your early which didn't make sense to me

A comfortable night stay with...

Liked: The hotel was surrounded by students accommodation blocks so it was in a quiet location , parking was available on the street (free)or within the hotel grounds for extra 10pounds. The hotel buildings was part of Victorian lace factory hence some of the area is smaller than usual such as the reception area and the hall , but the room was a good Size and modern with high ceilings, it even included a small kitchen with microwave and tea making facilities which was a nice touch .The shops were within 5-10 minutes for essentials items . Good location and it felt safe . The hotel also provided full English or continental breakfast which refillable coffee and tea included in the price which was a nice touch , for customers there was a discount rate which was useful which saved us rush out to look for place to eat . The breakfast was well done and the breakfast room was spacious and clean .
Disliked: Non