Trip Inn Hotel Messe Westend

Pleasant

Liked: The Location is perfect.
Disliked: The customer service was not as expected.We had to ask two times for towels,as the room was not equipped with towels.Not even a single one.The third time we had to go and pick them by ourselves.Badewanne was missing one of its original equipment.Not fully usable.

very good stay

Liked: The breakfest is super good! I wish I can eat more.
Disliked: The fridge in the room is full of drinks that cost money.

Passable

Exceptional

Very good

Liked: Walking distance to convention centre and a major shopping centre. Staff are very helpful
Disliked: Location

Very good

Liked: Nice possition.

Exceptional

Liked: That is an amazing hotel, by the quality and hospitality. The room large size, the bed and pillow very comfortable. Also, they have a mini bar, tea, and coffee inside the room.The breakfast is just amazing. You have everything's and more.Very close by train station 15 min walking, the Palmengarten in 7 min by walk, the centre of city proximity 20 min.

Ok

Liked: Location was good, staff in reception friendly, overall clean.
Disliked: They skipped cleaning our room for two days, the second night we were really expecting it to be cleaned and to have clean towels and sheets (we have put them to the floor to be collected), so it wasn’t a nice surprise to come late at night to an untidy room and still have to go to the reception to collect towels. The breakfast was ok, but my friend slept late almost every morning. The first two days I was given a food container to bring her breakfast, but they didn’t have paper cups and did not let me take a regular cup, weird. On the third day, they didn’t have containers so they allowed me to take a regular plate but not a cup, even more weird. And the. When our room was finally cleaned, they didn’t not remove the dirty dishes from the breakfasts.

Exceptional