Trip Hotel Ithaca Guest Reviews
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Roberta, Ilion, visiting Cornell University
Even though the staff was great, I would not stay there again. The parking lot was full of potholes, the hallway smelled musty, and rooms need a little TLC - they were clean but had cracks in the walls and ceiling.
Liked: The staff was very friendly and helpful.
Disliked: Very outdated entry ways and hallways.
Sonia Tue, 4 June 2024
Exceptional
Susan Thu, 30 May 2024
Exceptional
Alfredo Mon, 27 May 2024
More than worst we were...
Liked: Nothing
Disliked: Property was not available
Quanliang Mon, 27 May 2024
We will come next time.
Liked: Good!
Richard Thu, 8 June 2023
Sucked
Disliked: Hotel accepted the booking but was closed when I arrived. Was unable.to contact anyone.
David Mon, 5 June 2023
Won’t use Booking.com again.
Disliked: I booked the hotel but it was closed for renovation. They offered an alternate hotel but I didn’t want to stay at an alternate hotel. I asked for a refund but they ignored my request.
Ephraim Mon, 5 June 2023
Extremely Bad + Unexpected
Liked: I didn't like. It was totally closed when l got there. No one notified me. It was closed due to a covid out break. I still had to pay which was ridicules. I also had to find another place to stay. They approved my late arrival + l thought everything was fine till l got there. I want my money returned to my account. A very unsatisfied customer. I contacted u threw ur app + nothing has bin done. What's going on.
Disliked: Everything.
Carlos Mon, 22 May 2023
Great staff and Service.
Liked: I was not staying at the Trip, it was a change and we stayed at the Cayuga Blu Hotel, which all my comments are related to this last one. The staff is fantastic, and all what they do to attend and give service.
Neville Sun, 30 October 2022
Good
Heidi Thu, 27 October 2022
our stay was fine but...
Liked: location was convenient.
Disliked: very tired interiors. string smell of cigarettes in the hallways. beds were wobbly and not very supportive. pillows on the bed were not comfortable.