Trilogy Hotel Montgomery Autograph Collection Guest Reviews
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1.0 miles from Montgomery centre |
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Laurie Fri, 19 April 2024
Exceptional
John Tue, 9 April 2024
Liked: Clean .... Great customer service
Disliked: no
Gregory Sun, 31 March 2024
Superb
Lorelei Sat, 23 March 2024
Might be a better location...
Liked: Beautiful hotel property and close to the fabulous Central for diner. The rooms were super well appointed with small details considered and the bed were extremely comfortable. The person at the front desk when I checked in was most helpful and friendly.
Disliked: Breakfast should be included in the room rate - just my opinionAlso, I left behind some clothes in the closet of the room. It's been a week now that I have been working to get them shipped back to me with no luck. I'm really disappointed about that and am still hopeful there will be some resolution. I've had conversation with housekeeping and the manager but no action to resolve the problem. I realize I am at fault but I called less than an hour after check out trying to be proactive but so far not a good ending.
Marcia Thu, 1 February 2024
Nice hotel. Poor air quality.
Liked: The room was nice, clean. The staff was friendly. The design of the room good.
Disliked: There was a strong smell of smoke in the hallways and in our room, but less. I saw a barbecue place behind the hotel. Perhaps the intake of the ventilation was pulling that in. Sickening. As we left, the fire alarm went off and fire trucks came. Don’t know what that was.
Nancy Wed, 31 January 2024
Exceptional
Liked: The hotel was beautifully and thoughtfully designed. The staff was warm and welcoming and the location was perfect for seeing the museums in Montgomery. We would highly recommend!
Sally Mon, 22 January 2024
Fantastic hotel for visiting Legacy...
Liked: The new interior design work/the renovation is simply stunning. Sets the bar for everyone else in town. On site food glorious. All the details had been considered. Wow!!
Disliked: Need some pillow options for folks who love soft down pillows.
Karin Fri, 12 January 2024
Exceptional
Renee Thu, 11 January 2024
Superb
Liked: The lighted cabinets and their layout. The rooms are very nicely designed and updated. It’s great they offered a makeup mirror, even though we couldn’t find the cord to it. It was very clean!
Disliked: I prefer hard floors over carpet and I love a tub bath although the shower was nice! There was no charger cord for the makeup mirror, or at least, we couldn’t find one. We set the AC on 64 degrees because we like sleeping when it’s colder, but it never got cool enough.
Charlene Thu, 23 November 2023
Everything was beautiful and nice
Liked: Everything
Disliked: Everything was great